Product 02 · Custom service

Minimal ERP · Custom for small business

When a generic product does not fit how you actually work, we reshape the software around your business — instead of asking you to bend to the software.

Form
Project delivery
Typical size
Teams of roughly 5–50
Timeline
Usually 2–8 weeks, depending on scope
Pricing
Fixed price by scope, after a written proposal

When you need customization

  • Your industry has special documents — customs declarations in trading, daily settlement in restaurants, timesheets and project billing in services.
  • Data must stay on your own servers and cannot go to a public cloud.
  • You already run other systems (e-commerce back office, accounting software, in-house tools) and need them connected rather than duplicated.
  • You have years of history in spreadsheets and want it imported instead of starting from zero.
  • The standard version is missing exactly one field or one approval step, and it is awkward to use.

Our principle is to build only the differences that genuinely matter. We first check whether your need can be met by configuration — if it can, we do not write code. That saves you money and keeps the system upgradable.

What the service covers

Industry templates

  • Five templates: general, trading, e-commerce, services, food & beverage
  • Pre-set document types, accounts and report definitions per industry
  • Light adjustment on top of a template rather than a blank-page design

On-premise deployment

  • Deployed to your own server or intranet
  • Database, files and backup policy delivered together
  • Integration with your existing internal account system where required

Data migration

  • Import historical customers, products, orders and ledger entries
  • Field mapping and cleaning rules worked out with you
  • Post-migration reconciliation and a written note on any differences

System integration

  • Open API integration with e-commerce back offices, accounting software and in-house systems
  • Custom import/export formats including Excel and CSV
  • Integration design and interface documentation delivered

Custom features

  • Custom fields, documents and approval flows
  • Bespoke reports and business metrics
  • Purpose-built modules tightly coupled to your operations

Training and support

  • Separate training for owners and staff
  • Q&A and data calibration during the first month after go-live
  • Operations manual and internal usage guidelines

How delivery works

  1. 01

    Understand

    We look at your business, current tools, how people divide work, and your three worst problems.

  2. 02

    Proposal and quote

    Scope, timeline, a fixed price and explicit capability boundaries, in writing.

  3. 03

    Configure and build

    Configuration first; code only where genuinely needed, with visible progress throughout.

  4. 04

    Migrate and integrate

    Import historical data, connect existing systems, and check results item by item.

  5. 05

    Train, launch, support

    Training until people can actually use it, plus a month of support after go-live.

FAQ

How does the custom version relate to the SaaS version?

Same core product. SaaS is the multi-tenant cloud service; the custom version deploys that core into your own environment with targeted changes. The functional core stays the same, so your customization does not become an island only we can maintain.

Can you guarantee delivery within X weeks?

Where scope and acceptance criteria are clear, we state the timeline in writing in the proposal. If you add requirements mid-project, we re-estimate and confirm in writing rather than quietly slipping.

Do you support the system after delivery?

Delivery includes a month of hands-on support. After that you can buy annual maintenance, or pay per engagement when you need us. No forced bundling.

Do you take very urgent or very small projects?

We will, but if the standard SaaS version already solves your problem we will say so — there is no reason to pay for customization. And if we genuinely cannot help, we will tell you that too.

Let us talk about the process first

Send us how you work today and what hurts most. We will first check whether configuration can solve it, then tell you whether customization is needed and roughly what it costs.

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